Privacy Policy
Last updated: September 2026. This Privacy Policy details how KY IPTV collects, uses, and safeguards information when you visit our website and use our technical documentation.
1. Commitment to User Privacy
We respect your fundamental right to digital privacy. Our operations are governed by principles of data minimization: we do not collect personal data unnecessarily, we never sell your personal information to third-party data brokers, and we maintain clear technical barriers to safeguard communications.
2. Information We Collect
Depending on how you interact with our website, we may collect:
- Direct Inquiries: When you submit a request through our Contact Form, we receive your name, email address, inquiry subject, and any message details you voluntarily provide. This information is used strictly to answer your question and provide technical troubleshooting.
- Technical Web Logs: Like standard web servers, our infrastructure records automated server logs including your IP address, browser type, operating system, referring URL, and page timestamps. These logs are used solely to monitor server health, mitigate DDoS attacks, and preserve website stability.
- No Viewing Habits Monitored: We do not track, log, or store records of the specific channels or on-demand titles you stream inside your third-party media players.
3. Cookies and Local Storage
Our website avoids invasive cross-site advertising cookies. We may use lightweight local browser storage (such as HTML5 LocalStorage) purely to maintain functional website preferences, such as your chosen setup guide tab or diagnostic filter settings.
4. Use of Third-Party Player Applications
Our guides reference third-party media players (including TiviMate, IPTV Smarters, VLC, and IBO Player). These external applications operate under their own independent privacy terms. We strongly encourage users to inspect the privacy notices of any software they install on their streaming devices.
5. Data Security Standards
All communications between your browser and our servers are encrypted in transit using industry-standard Transport Layer Security (TLS 1.3 / SSL 256-bit encryption). Access to support tickets and server administrative dashboards is restricted to authorized technical staff using multi-factor authentication.
6. Your Data Rights (GDPR & CCPA Alignment)
Regardless of your geographical jurisdiction, you possess the right to:
- Request a copy of any personal communication records we maintain regarding your email address.
- Request the correction of inaccurate personal information.
- Request the complete deletion of your support ticket history ("Right to be Forgotten").
To exercise any of these rights, please contact our privacy compliance desk through our Contact Page. We process verified privacy requests within 30 days without fee.
7. Updates to This Policy
We may update this policy periodically to reflect enhancements in technology, legal requirements, or operational changes. Any modifications will be posted directly to this page with an updated revision date.